Our carpet was very dirty in a couple of bedrooms. But they look so much better now; almost like new! So glad we called Chem-Dry of Vancouver. They did exactly what was quoted and all but a couple of spots came out! We were ready to buy new carpet but Chem-Dry of Vancouver saved us by cleaning! Now we have new looking carpet without spending $1000 plus!
Kris Hurley was really obliging, taking care that I was fully satisfied with the work he did. I will request him, again, for the next time. Now, my carpet and upholstered furniture make me think I walked into the wrong house. That’s a good thing! Von and I know Randy and Erika Herman. Good people!
We had new carpet put in throughout our house last year. In the interim we had a very ill dog who had a lot of accidents. Although I try to clean those issues up with water in my steamer, it wasn’t working and there were spots. And now we have a puppy …. Thank heavens for Chem-Dry of Vancouver. They came out yesterday and all of the spots are gone!!! They do an awesome job. Last year we had a flood in the house. They came out and picked up my upholstered furniture, took it back to their shop and cleaned AND deodorized it. It is just like new again!! I thought I would have to replace my sofa!!
I have had Chem-Dry of Vancouver clean my carpets and I have continued to purchase their carpet cleaner as well as pet odor cleaner. I have had an amazing experience each time. I’ve had the cleaner delivered (with a small trip charge) and I went to the location yesterday to purchase more. I was greeted by EVERY single person yesterday and was made to feel welcome and appreciated!! The staff has fantastic knowledge of their product and exceptional customer service!!! (I am not related to anyone that works for this company – just wanted to give credit to a company that I have found to be all about customer satisfaction.)
He did a great job cleaning my carpets! The technician was very knowledgeable, professional and efficient. He was also pleasant and friendly. I will use Chem-Dry of Vancouver again and will recommend them to my friends
You did everything I asked for on this trip: cleaned the badly-soiled carpet in one room, cleaned the hallway carpet, and re-cleaned part of the grout in a small bathroom where the grout was probably not mixed properly during original installation, making it more porous than other areas. It was a quick custom job, your price was very fair, and you came out the next day! I’m happy!
The service people at Chem-Dry of Vancouver are very professional and cared about doing the job right. All area carpets were cleaned, as well as, one oriental rug, and the upholstery of one sofa, one over sided chair and one settee. Sometimes when upholstery is cleaned the process may need to be repeated more than once. Chem-Dry of Vancouver was more than happy to followed up with an additional resurfacing of the over sided chair and settee. Everything looks great! Chem-Dry will be my carpet cleaning from now on.
We liked everything about this experience. The service was prompt and at a time that was convenient for us (on a Saturday afternoon). The young man who performed the cleaning was knowledgeable, friendly, and professional. We felt extremely comfortable going outside to do yard work while he was alone inside cleaning. The carpets were clean and soft, and he even noticed and gave special attention to some areas that I forgot to point out to him. The cost was fair. This is how all services ought to work.
I would like to express my sincere thanks for a job well done when drying out my home from my broken pipe! The service was great and I am very appreciative of the quick response you gave me as I know you had many other jobs to take care of! I will definitely call Chem-Dry of Vancouver again in the future and I will recommend you to my friends!
My carpet is very clean including removing some bothersome spots! The process seems to be much drier than the other cleaners out there and your employee took pride in his work! Refreshing!